Frequently Asked Questions
Roomszy is a premier provider of luxury serviced accommodations in Dubai. We cater to vacationers, business travellers, and leisure seekers by offering beautifully designed apartments with exceptional amenities.
Booking is easy! Browse our available properties, select your dates, and confirm your reservation online. Payments can be securely made directly on our website.
Yes! By booking directly, you enjoy the best rates, priority support, and exclusive offers not available on third-party platforms.
We offer a variety of accommodations, including stylish apartments and luxurious homes, tailored to meet the needs of solo travellers, families, and business professionals.
Absolutely. Many of our properties are designed to accommodate families, featuring spacious layouts, fully equipped kitchens, and child-friendly amenities.
Our accommodations come with premium amenities such as:
Fully equipped kitchens
Free high-speed WiFi
Luxury linens and toiletries
24/7 support
Smart TVs and more Check each listing for specific details.
Cancellation policies vary by property and booking type. Please review the cancellation terms before completing your reservation or contact us for assistance.
Yes, you can modify your booking based on availability. Contact our support team for assistance, and we’ll do our best to accommodate your request.
Check-in is simple and flexible with detailed instructions provided upon confirmation. Many properties feature self-check-in options for your convenience. Check-out times will be communicated during booking.
Yes, all properties are professionally cleaned and sanitised before each guest's arrival to ensure the highest standards of cleanliness.
No, our properties are strictly for accommodation purposes. Parties, events, and unauthorised gatherings are not allowed to maintain the quality of the guest experience.
Yes, we offer competitive rates for long-term stays. Contact us for tailored options and discounts.
Our 24/7 guest support team is always available to assist you with any concerns or emergencies during your stay.
Pet policies vary by property. Please check the specific property listing or contact us for clarification.
You can reach us via email, phone, or through our website’s contact form. Our dedicated team is here to help with any inquiries.
